PLEASE NOTE: Patients must now order their own prescriptions by one of the options listed below. Prescription requests will not be accepted from pharmacies (this includes pharmacies bringing repeat slips on behalf of patients), appliance contractors or online Apps (apart from approved Apps which link directly to the practice clinical system - i.e. NHS App).

Requesting Your Prescriptions:

Option 1 – Order online via your GP Practice Website

First you need to ensure you are registered for online service. To do this contact the practice by telephone and ask for further information.

Option 2 – Order through the new NHS App

Download the NHS App to your smartphone or table from iTunes App Store or Google Play. You then need to set up an NHS login to use the NHS App. You can use the details we gave you when registered for online services. Or you can use one of the following documents; passport, diving licence (UK full or provisional / EU full) or European national identity card.

As part of the set up process, you need to record a short video. This is so the NHS can check your face matches the face in your ID. It is also the best way to ensure no one is trying to use your ID to access your medical records.

Option 3 – Via Telephone

Telephone the Practice on 01262 425620 and press option 2, this will take you directly to the automated prescription line. Please note if you have not used this system before you will need to contact the Practice to activate your login details.

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing.

This means you won’t have to visit the surgery or make an appointment to see the doctor or practice nurse every time you need more medicine. Talk to your doctor, or practice nurse to find out more about repeat dispensing. You will still need to have your medication reviewed at least once a year

Due to the very high number of prescriptions processed it is difficult to process urgent requests. Please help us by ensuring you leave adequate time, at least one week and no less than 48 hours, before you run out of medication particularly around holiday periods.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

The current prescription charge is £9.35 per item (£16.40 per pair of elastic hosiery).
A three monthly PPC is £30.25 and could save you money if you need more than three prescribed items in three months.
A 12-month certificate is £108.10 and could save you money if you need more than 12 prescribed items in a year.

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.